Software for made-to-order shops
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Software for made-to-order shops

Take it. Make it. Deliver it.All connected.

CounterSale, WorkBench and RouteSheet run your counter, your workroom and your deliveries on one platform. Enter an order once and follow it all the way to the door.

Get in touch See the products
  • One order, everywhere
  • Built for made-to-order
  • Cloud workspace per shop
One connected platform

Everything the shop runs on.Nothing to stitch together.

Most shops juggle a register, an order book, a delivery list and an accounting file. Copencia puts them on one platform built around the order.

  • CounterSale

    Point of sale

    Checkout, tenders and receipts

  • WorkBench

    Orders

    Every order in one place

  • WorkBench

    Intake & requests

    Phone, walk-in and online

  • WorkBench

    Conversations

    Customer threads by order

  • RouteSheet

    Delivery

    Routes, manifests, drivers

  • RouteSheet

    Proof & exceptions

    Know what arrived, and what didn’t

  • FlowMaker

    Automation

    Approvals and workflows

  • DayBook

    Bookkeeping

    Sales into your books

From counter to doorstep

One order journey.No handoffs lost.

Each product handles one stage, and they all share the same order.

  1. 1Take the orderRing it up at the counter or take it over the phone. It’s recorded once.
  2. 2Make itIt lands in WorkBench with the customer, products and notes attached.
  3. 3Deliver itRouteSheet puts it on a route and a manifest, then brings back proof.
  4. 4Close it outDayBook gets sales into your books, without re-keying.
One order, start to finish
  1. 01CounterSaleTAKEN
  2. 02WorkBenchMADE
  3. 03RouteSheetDELIVERED

How the platform connects

Built for made-to-order

Built around the order.Not generic retail software.

  • Dates and time windows on every order

    Pickup times, delivery windows and the busy days around them, planned in one place.

  • Custom details follow the order

    Card messages, design notes and special instructions travel from the counter to the doorstep.

  • Counter, pickup and delivery together

    Walk-ins, collections and deliveries share one order list instead of three.

  • Built first for florists

    Shaped by independent flower shops, where every order is made by hand and due on a date.

  • Ready for made-to-order shops

    Designed so it isn’t tied to one trade, for any shop that makes things to order and delivers them.

  • One platform, not a patchwork

    Products share the same orders, customers and products. Nothing to sync, nothing to copy.

Getting started

Start with a conversation.

  1. Step 01

    Tell us how you work

    How orders come in, who makes them, and how they get out the door.

  2. Step 02

    Map it to Copencia

    We match your workflow to the products you need and what’s ready today.

  3. Step 03

    Get your team going

    Set up your shop’s workspace and sign in from cloud.copencia.com.

Copencia

Ready to connect your shop?

Tell us how your day runs. We’ll show you where Copencia fits.

Get in touch Customer sign in